Exchanges and returns

We want you to love your apron. If it is not right for you, you can exchange it within 14 days of receiving it.

Conditions

• The apron is as it arrived: unworn, unwashed, and in its wrapping.
• Aprons embroidered with a name, or designed to your order, are exchanged only if they arrive with a fault in the sewing or the embroidery, since they were made for you alone.

If it arrives with a fault

We are sorry in advance. Send us a photo of the fault within 14 days of receiving it and we will exchange it at no cost to you.

How to ask for an exchange

• Open the contact page and choose “Exchange or return”, or message us on WhatsApp.
• Tell us your order number and the reason.
• We agree a time to collect the piece and deliver its replacement.

If no replacement is available

We agree with you on refunding the amount in the way that suits you.